Privacy Policy

1. Who we are

Extreme Curbing & Landscaping ("we," "us," or "our") provides cement curbing, landscaping, and related outdoor services in Essex County, Ontario, Canada, including Windsor, Tecumseh, and Lakeshore.

Business contact:
Extreme Curbing & Landscaping
499 Morgan Crescent, Lakeshore, ON N0R 1A0
Phone: 519-800-9544
Email: info@extremecurbing.com
Website: https://extreamcurbing.com

2. Scope of this policy

This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, submit estimate or contact forms, communicate with us by phone or email, or interact with our advertising (including Meta / Facebook and Instagram ads).

By using our website or providing your information, you acknowledge this policy. If you do not agree, please do not use our forms or services.

3. Information we collect

We may collect the following categories of information:

• Contact and project details you voluntarily provide through our website forms or outreach, such as name, email address, phone number, property address, and project description or message.
• Communication records related to estimates, scheduling, and service inquiries.
• Technical and usage data such as IP address, browser type, device information, pages visited, referring URLs, and approximate location, which may be collected through cookies, pixels, or similar technologies.
• Advertising interaction data when you view or click our ads on platforms such as Meta (Facebook/Instagram), including campaign measurement and conversion events where those tools are enabled.
• Security / bot-protection data such as CAPTCHA or similar verification tokens when enabled on forms.

4. How we use your information

We use personal information to:

• Respond to estimate and contact requests
• Schedule consultations and provide our services
• Communicate about your project, appointments, warranties, or follow-ups
• Operate, maintain, and improve our website and customer experience
• Measure advertising performance and show relevant ads (including Meta ads)
• Prevent spam, fraud, and abuse of our forms and systems
• Comply with applicable legal obligations

5. Advertising, Meta (Facebook/Instagram), and cookies

We may use cookies, pixels, and similar technologies—including Meta Pixel or related Meta advertising tools—to understand how visitors use our site, measure ad campaigns, create audiences, and improve marketing effectiveness.

Meta and other advertising partners may collect or receive information about your browser activity on our site and combine it with information from their platforms, subject to their own privacy policies. You can learn more about Meta's practices and manage ad preferences through Meta's settings and Meta Privacy Policy.

You can often control cookies through your browser settings. Blocking cookies may affect some website features or measurement accuracy.

6. How we share information

We do not sell your personal information. We may share information with:

• Service providers that help us operate our business (for example, website hosting, email delivery, database/storage, CAPTCHA, analytics, and advertising platforms), under appropriate confidentiality and use limitations
• Advertising partners such as Meta, when advertising and measurement tools are used
• Legal or safety recipients when required by law, regulation, court order, or to protect our rights, customers, or the public

7. Data retention

We retain personal information only as long as reasonably necessary for the purposes described in this policy (for example, responding to inquiries, completing projects, maintaining records, and meeting legal or accounting requirements), unless a longer period is required or permitted by law.

8. Data security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Your privacy rights

Depending on applicable Canadian privacy laws (including PIPEDA and relevant provincial rules), you may have rights to access, correct, or request deletion of personal information we hold about you, subject to legal exceptions.

To make a privacy request, contact us at info@extremecurbing.com or call 519-800-9544. We may need to verify your identity before fulfilling a request.

10. Children's privacy

Our website and services are directed to adults and property owners/managers. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.

11. Third-party links

Our website may link to third-party sites (for example, social media profiles). We are not responsible for the privacy practices of those sites. Review their privacy policies before providing personal information.

12. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the latest revision. Continued use of our website after changes means you acknowledge the updated policy.

13. Contact us

Questions about this Privacy Policy or our data practices can be sent to info@extremecurbing.com, by phone at 519-800-9544, or through our contact page.